Information Governance Manager

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POSITION: Full time, Permanent

LOCATION: Home based

SALARY: Up to £50,000 DOE


Founded in 2013, Healios is a leading specialist digital healthcare company working to empower patients and families affected by mental health, autism and ADHD conditions to support long-term outcomes and wellbeing. Our mission is to bring exceptional healthcare to anyone, anytime, anywhere.

Healios is pioneering the world’s first digitalisation of NHS Mental Health Trust outpatient services, covering multiple complex specialist assessment and psychological intervention services. By digitising entire clinical pathways, we enable children, adults and their family members to receive and seamlessly transition between clinical services from the comfort of their home. By blending the best of technology, design, specialised clinical expertise and a personal human connection, Healios is transforming the experience of how care is accessed and received to help patients and families lead a better quality of life.

We are a workplace that knows our people are our most important asset. We are committed to making Healios a place where employees can be themselves, do their best work, and thrive. We’re a culture of innovators and achievers and we’re happiest when we’re creating the future. We are an organisation that empowers our exceptional talent to make a real difference not only in reshaping how mental health and neurodevelopment services are delivered across the UK, but also in the lives of those individuals and families who need our support. 


This role will play a vital part in delivering the organisational developing Information Governance agenda. On a day to day basis you will lead on providing wide ranging expert level information governance services to staff and clients. 



  • Degree and/or qualified by experience
  • Evidence of Continuous Professional Development (CPD) 
  • Demonstrable experience of Data Protection management with at least 12 months experience of GDPR compliance
  • Experience of working with internal and external stakeholders to address information management problems through policy, process or behavioural change
  • A background in a similar role as an Information Manager or Information Security Manager within Healthcare setting
  • Experience in information security and working within an ISO27001 certified, CE+ environment
  • Experience of successful DSPT submission and CE+Accreditation

Policy/Service Development

  • Broad understanding of technology and security controls
  • Incident co-ordination and investigation
  • Document development (Policies, Standards, Procedures, Guidelines)

Person Skills 

  • Strong communication skills - being able to effectively communicate (verbal and written)
  • Analytical skills - being able to quickly analyse situations and data and make appropriate decisions
  • Personal networking skills - being able to quickly gain the confidence of other people and sustain trust
  • Prioritisation - being able to prioritise tasks and remain calm under pressure
  • Excellent report writing skills
  • Effective stakeholder management skills
  • Excellent organisational and management skills
  • Continuous improvement - identify and suggest more efficient ways of using the tools and information available to achieve improved outcomes


  • Assist with ensuring the company continually strives towards compliance and accountability with The Data Protection Acts, GDPR and other relevant legislation
  • Provide specialist advice on GDPR/ Data Protection Act, Caldicott principles and patient information security and privacy to staff throughout the organisation at all levels and in all roles
  • Directing and supporting Data Privacy Impact Assessments throughout their assessment and review process, and make highly technical assessments and recommendations
  • Management and delivery of Information Governance projects related to assurance and compliance for the annual submission to the NHS Data Security and Protection Toolkit
  • Provide specialist knowledge on all aspects of information governance and support with the implementation of GDPR, cyber security essential plus, ISO 27001 and new emerging projects which require information governance intervention
  • Undertake audits as required
  • Author policies, procedures, guidance notes and reports to internal and external sources
  • Provide expert advice on data processing/ sharing and lead on drafting relevant data processing/ sharing agreements with third parties
  • Undertake data mapping exercises to identify high risk processing and work with divisions to mitigate any privacy risks
  • Support SIRO and CG to fulfil their functions
  • Develop and maintain the Information Asset Register, including reviewing the purpose, legal basis of each asset, retention, business continuity and contracts, data sharing agreement/ processing agreement
  • Conduct incident investigations and production of formal investigation reports
  • Provide appropriate monitoring, metrics and management information
  • Management of all Subject Access Requests and FOI requests as required
  • Deliver effective information governance and data protection awareness to the organisation and delivery of specialist training events as required
  • Undertake any other reasonable duty, which is appropriate to the role, when requested to do so by Senior Staff. To be familiar with and comply with all service and departmental policies, procedures, protocols and guidelines. To be aware of and work towards the services strategic goals
  • A can-do, open attitude demonstrating agility, breadth of thinking and a desire to work as part of a successful team
  • A passion to deliver a service that goes above and beyond
  • Curious mindset with the courage to challenge the status quo in looking for new innovative ways in which to improve all aspects of talent acquisition
  • Drive; enjoys a challenge, proven ability to adapt and remove obstacles to achieve results
  • Values aligned to the Healios values, philosophy and mission of delivering exceptional healthcare to anyone, anytime, anywhere 


  • A collaborative culture where curiosity, creativity, experimentation and innovation are fostered
  • A highly motivated and energetic team bringing a wide range of talents, experience and knowledge to solve complex challenges
  • Autonomy to help shape and design world leading clinical pathways that harness the power of combining technology with evidence-based interventions and a human touch
  • Opportunities to grow and assist your professional development


  • Flexible, home based role where you can practice from the comfort of your own home or office
  • 33 days holiday (including bank holidays and closure days) plus a day off for your birthday
  • Option to purchase additional leave of up to 2 weeks
  • Enhanced Maternity package – which includes an additional benefit of a 3 months phased return to work paid at full salary
  • Laptop 
  • Company pension scheme
  • Energetic and motivated culture with regular staff events
  • Opportunities to work on exciting and transformative innovations 
  • CPD courses and ongoing training
  • Company away days  

Or, know someone who would be a perfect fit? Let them know!

Home based

United Kingdom
GY1 2JT Home based Directions View page

Perks & Benefits

  • Balance work/life with home working 🏠

  • Automatic enrolment into company pension scheme 💰

  • Generous holiday entitlement 🌞

  • An extra day off to enjoy your Birthday 🎈

  • Option to purchase up to 2 weeks additional leave 📅

  • Enhanced Maternity Package which includes a 3 months phased return at full salary 👶🏻

  • CPD courses & ongoing training 📚

  • Be part of our Healios Community for regular social events, mindfulness sessions, team challenges & loads more 🎉

  • Become a Healios Pioneer, joining an energetic & passionate group of people who want to make a positive difference to our clients & their families 👏🏻

Workplace & Culture

At Healios, we work hard, we laugh, we share ideas, we think outside the box, and we change lives for the better, every day. Together, a team can achieve anything when they are united behind a common goal and as a remote company, we have built an incredible culture! 

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